Social Technology is using the digital literacy to use social media to communicate with others and having digital access.
its benefits are the opportunities that are given such as the work levels the right of having human capital and plus have access and social connections.
risks would be that there are social conducts to maintain like being ethical and being responsible to what you do or see on the internet using it the right way, getting a reputation this goes for all, communities, individuals and corporate
http://www.gartner.com/it-glossary/social-technologies/
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